Use UX audit to achieve your business goals

Learn how NFQ UX experts can help you increase your
e-commerce sales with a powerful UX audit

Let’s talk

Drop us a line about your project or describe a challenge your company needs assistance solving. Please get in touch via the form below.

Advantages of a UX audit

Save money on development

A UX audit can validate your design and avoid a whole host of issues that would be significantly harder to address once the product is ready to ship.

Increase profit

Business performance benefits from an average 150% increase in traffic, a 10% increase in website lead flow, and a 100% increase in conversions and sales (according to research by the Nielsen Norman Group).

User experience is data-driven

A UX audit can help you assess user flows and pain points and find out whether proposed functionality is actually beneficial and what problems users have navigating it.

How we do it



We agree on the scope

UX audit

UX audit

We gather and document insights



We devise solutions



We present audit insights and advice

Client success cases

Take Out Group

Take Out Group

Founded in 2003, Takeout Group specializes in innovative SAAS solutions targeted the restaurant and grocery takeaway industries. Our partnership with TakeOut Group started when the company has decided to scale and the old platform needed improvements to serve a growing number of restaurants.


Our web & app software solution enabled Takeout Group restaurants to be promoted on the portal and set up their own white-label order channels with just a few clicks in 100% automated system, covering the entire order-preparation-delivery chain and delivery time forecasting.



Alaiko provides e-commerce with seamless fulfillment, enabling scalable growth and exceptional CX through digital processes and automation.


User-centered solutions and design helped Alaiko win new deals, increase its number of shipments per month and boost overall customer satisfaction.

Hans Natur

Hans Natur

Hans Natur is one of the biggest distribution and trade networks for children's goods in Germany.


We designed industry-leading practices into every step of the customer experience, leading within a year to 36% higher revenue and growth of 8.4% in e-commerce conversions, 6.3% in average order value, and 28% in transactions.

Let’s talk

What our clients say


  • Telia
  • Home To Go
  • Shopware
  • Ryte
  • Sixt
  • Wing Field
  • Home24
  • Weezy
  • Rebike
  • Swoodoo
  • Emma
  • Plug Surfing
  • valantic

Our Offered UX Services


  • User Interviews
  • Stakeholder interviews
  • Requirements
  • Surveys
  • UX Expert Review
  • Card sorting
  • Analytics review and more...


  • Persona
  • User flows
  • Use case scenarios
  • UX strategy
  • Empathy mapping
  • Customer journey Map


  • Storyboards
  • Design workshops
  • Sketching & whiteboarding
  • Moodboards


  • Wireframe
  • Sitemap
  • Design documentation
  • Prototypes
  • Design system
  • UI design
  • Graphic design


  • Testing
  • Accessibility evaluation
  • Remote testing
  • A/B testing
  • UX Expert Review


  • Development support
  • UX sign off
  • A/B testing
  • Design QA
  • Customer validation
  • Marketing assets


Transport & Logistics

Transport & Logistics

Rising customer expectations, data-driven decisions, the need for smart mobile solutions, and increasing regulation are pushing the transport and logistics industry closer to digital transformation. We’re happy to have the super complex field of logistics as one of our areas of speciality, with successful projects for both startups and national postal services.

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Travel is getting more and more accessible and booking flights and accommodation has never been easier. For providers, this translates into the necessity to handle huge volumes of data and operate multiple customer touchpoints. NFQ has a solid track record with transforming the way how leaders of the travel industry operate.

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E-commerce & Retail

E-commerce & Retail

We’ve been developing, refining and launching e-commerce solutions for 20+ years. We’re also responsible for the tech backbone of many large online retailers, including home24.

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Sharing Economy

Sharing Economy

The sharing economy has been on a sharp rise in the last decade. Booking a rental car or getting last-time delivery has never been easier for the user. At the same time, the complexity of tech solutions that make it possible is spectacular.

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Why us?

Here at NFQ, we’re experts in scaling businesses and growing unicorns out of startups. Our core strengths are building highly productive technology teams and supporting startups with product development. If you’re ready to scale big, our team is ready to make that happen.

Founded in 2002, we've seen everything that works and doesn’t work in technology, infrastructure, business models, UX/UI, and marketing. We advise on business and technology with know-how-based insights into your situation AND deliver on them via concepts, designs and/or MVPs.

NFQ in numbers


Projects delivered


IT professionals worldwide


Years in IT industry business


Unicorns scaled with engineering teams at NFQ till this day

Let’s talk

Drop us a line about your project or describe a challenge your company needs assistance solving. Please get in touch via the form below.

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