Revolutionizing E-Commerce
Revolutionizing E-Commerce

Revolutionizing E-Commerce

How Shopware and NFQ are scaling business

Background

In the fast-innovating and highly competitive eCommerce market, powerful players compete for customers across types and verticals. Here’s how Shopware and NFQ Technologies partner to rapidly expand Shopware’s business by continuously adding time and money saving “state of the art” features to their shopping platform technology. 

Client

Shopware

Industry

E-commerce & Retail

Challenges

  • Empower small and mid-sized enterprises to set up, launch, and personalize online stores, without having to code. 
  • Pioneer market-leading user experience, customer service, process automation, generative and LLM Artificial Intelligence powered feature sets. 
  • Scale in a cost-effective yet flexible way, having access to top-talent development resources capable of delivering groundbreaking products & solutions. 

To bring this bold vision to life, Shopware looked for dependable partners who could not only scale their team rapidly but also deliver innovative ideas. 

Impact

Efficiency & Cost Savings

Partnering with 21 engineers in Vietnam helped Shopware cut COGS by ~40% and scale flexibly, with features receiving excellent user feedback.

Trusted, Innovative Partnership

NFQ’s ownership of key projects shows the power of a trusted partnership in driving innovation and platform leadership.

21 devs

driving innovation and user praise

40% COGS

reduction with Vietnam-based team

Solution overview

NFQ’s architecture & development teams significantly contributed to building Shopware’s AI Co-pilot, a suite of 10+ AI-powered turbochargers available to Shopware’s client base. 

This includes NFQ-built features for Shopware that: 

 

01

Save time

Business process automation made simple with Shopware’s Flow Builder. The feature is all about creating a seamless, automated environment that can handle a range of tasks, from customer interactions to order fulfillment, without any coding required.

02

Boost conversion

AI-generated product descriptions allow optimized conversion rates. By simply inputting basic product details, such as its type and model number, the AI crafts engaging, unique descriptions. This not only saves time but also helps merchants attract more customers.

03

Gain precision

Manual error avoidance and unprecedented accuracy by AI refined text and data quality fortifying customer trust and Shopware’s clients' credibility. For example, searching "clients from Germany who spent over 100 Euros" instantly retrieves matching customer data, streamlining operations and boosting efficiency.

Our Services to Shopware

Development of AI Co-pilot and 10+ AI-powered turbochargers

What our clients say

NFQ understands our unique needs and adapts their solutions accordingly. Their commitment to a long-term partnership and focus on win-win situations have contributed to our successful collaboration. It feels like a true partnership, enhancing project success. The speed and ease with which NFQ integrates fresh talent into ongoing projects are one of a kind.

Dennis Höting, Director Product Development at Shopware

Dennis Höting

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